The short answer would be we care, we care about women’s health and mental wellbeing and we recognise all women are different, and regardless of age or other medical constraints all women have the right to embrace their natural orgasm to maintain a balanced emotional connection between their mental and emotional wellbeing, so emotional bliss intimate massagers were created to stimulate orgasm based on functionality over design.

Our journey goes back over 10 years of development that became more complexed and frustrating than we ever imagined, but we persisted looking for perfection and with the support, knowledge and guidance from highly respected sexologist we achieved perfection. Our ethos is to create intimate massagers that will emotionally enrich and empower women with a natural orgasm, and we guarantee it with our money back guarantee, if it doesn’t work then you don’t pay.

All orders are dispatched within non-descript brown boxes and packed with the courier’s plastic packaging./p>

UK orders are dispatched via UPS or APC on a 24hrs delivery from date of dispatch.

International orders are dispatched via UPS on a 48-72 hours from date of dispatch.

European orders are dispatched via UPS or Royal Mail on a 48-72 hours from date of dispatch.

You will receive confirmation via email identifying the courier and tracker number when your order has been dispatched so you can monitor the progress of your delivery.

We accept payment in GBP (£), Euros (€) and USD ($) via all major credit and debit cards via Stripe and PayPal. We also offer Ideal and SERPA for our Dutch customers.

Although our site is SSL certificated all payments are authorised via third party payment providers PayPal and Stripe so we don’t store or have access to any confidential card / bank details.

If you do have a promotional code, you can enter this on the basket page when making your purchase. The discount will be subtracted from the goods total exclusive of any tax (if applicable).

We have taken every precaution to safeguard the security of your personal details by using the industry banking standard SSL encryption for collecting and transferring credit card information and other sensitive data.

Please note all payments are authorised via third party payment providers PayPal and Stripe so we don’t store or have access to any confidential card / bank details.

Returns Due to Product Defect

If any item is faulty when it arrives or breaks down within 12 months from the purchase date, we will either replace your item or provide you with a credit note for the original purchase (excluding tax, shipping and handling).

If you are unhappy with your purchase for any reason, please contact us within 30 days of receipt of your order. We will either issue a credit for the cost of the item or replace it with another item of equal value. We want you to be happy with our products, so even if you purchased something from us more than a year ago, we might be able to help.

We will not refund any Emotional Bliss intimate massager/s if they have been used and found to be working satisfactorily. No goods delivered to you which are in accordance with the agreement and guarantees will be accepted for return by us without our prior written approval (in accordance with our returns authorization procedure) and on terms to be determined at our absolute discretion. If we agree to accept any such goods for return you shall be liable to pay a handling charge of (25%) of the invoice price. Such goods must be returned by you to us with postage paid and in the original packaging. Goods which are in accordance with the agreement and are returned without our prior written approval may, at our absolute discretion, be returned to you or stored at your cost without prejudice to any other rights or remedies we may have. Emotionalbliss.com is not responsible for refunds or replacement shipments providing the courier tracking system confirms the delivery has been made. If the courier tracker number shows a package has been delivered, but you have not received your order, then please contact us. If a package cannot be delivered for any reason, Emotional Bliss will refund your credit card for the product purchased; courier charges will still apply

To find out about returning a product, contact us and provide your name, your order number and brief description of the problem encountered. We will then send you instructions on how to return your package. Please note that we cannot refund or credit your account until we have received your returned item. Credit card refunds may take a month to appear on your statement. Customers are responsible for postage and packaging on all returned items.

At Emotional Bliss we will do everything in our power to provide our customers with the highest quality products and service If, for any reason you are not happy with your product we will either exchange for another Emotional Bliss intimate massager or credit in full (excluding courier charge).

You can be guaranteed:

  • Our products are made from ABS and TPE which is a safe medical grade material.
  • When we say quality, you can be assured that each EB intimate massager has been carefully manufactured, meeting stringent safety and quality checks before it is available for purchase.
  • Made in the UK, following ethical business guidelines and our team of ladies takes huge pride in manufacturing our high quality intimate massagers.
  • CE certificated complying to all UK and European Union (EU) directives.
  • Environmentally friendly; we only use environmentally friendly rechargeable batteries along with 100% recyclable components.

We pride ourselves on high production values ensuring your absolute satisfaction at all times by manufacturing in the UK so we maintain control over the quality.